Frequently Asked Questions

Everything you need to know before you start.

Our scoring algorithm is calibrated against thousands of real SMLE results. We use the same 200–800 scale to give you a highly accurate prediction of your actual exam performance.

Yes. Your progress is saved automatically. You can pause the timer and resume exactly where you left off at any time.

Yes. The Grand Mock is a separate, simulated exam experience with unique questions not found in the standard QBank. It is designed to test your readiness under exam conditions.

Grand Mock credits do not expire. You can purchase them now and use them whenever you are ready.

Our system syncs every answer in real-time. If you lose connection, simply refresh or log back in to continue without losing any data.

100% Satisfaction Guarantee

If you experience any technical issues that prevent you from completing your mock, we will refund your credit or provide a free retry immediately.